Our Shipping Policy

At Tennessee Stone and Design, we strive to provide our customers with a seamless and efficient shipping experience. Whether you are purchasing our top-selling products or preordering an upcoming item, we want to ensure that you receive your order in a timely manner.

Standard Shipping:

For in-stock items, we offer standard shipping within the United States. Once your order is placed, it will be processed and shipped within 1-2 business days. You can expect to receive your order within 3-7 business days, depending on your location.

Preorders:

If you are interested in purchasing a product that is currently on preorder, please note that the shipping timeline may vary. Prior to purchasing, please review the product listing description, as it will contain our best estimation for delivery & shipping timelines for that particular item. Preorder items are not immediately available for shipping as they are still in the manufacturing or production phase. We will provide you with an estimated shipping date for your preorder item, and we will keep you updated on any changes to the timeline.

Changing Timelines:

In some cases, unforeseen circumstances may arise that could affect the shipping timeline of your order. This could include delays in production, transportation, or other factors beyond our control. If there are any changes to the estimated shipping date of your order, we will promptly notify you and provide you with updated information.

International Shipping:

Currently, we only offer shipping within the United States. We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or concerns regarding our shipping policy, including how it works with preorders and changing timelines, please do not hesitate to contact our customer support team. We are here to assist you and ensure that your order is delivered to you in a timely manner.

Contact Information:

Email: support@tn-sd.com

Phone: 615-422-6329