Our Refund Policy

At Tennessee Stone and Design, we strive to provide our customers with the highest quality products. However, if you are not completely satisfied with your purchase, we offer a refund policy to ensure your satisfaction.

If you wish to return an item, please contact our customer support team within 14 days of receiving your order. They will provide you with detailed instructions on how to proceed with the return process.

In order to be eligible for a refund, the item must be returned in its original condition and packaging. We kindly ask that you ensure the item is securely packaged to prevent any damage during transit.

Once we receive the returned item, our team will inspect it to ensure it meets the necessary criteria for a refund. If the item is approved, we will initiate a refund to your original payment method.

Please note that shipping costs are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund amount.

It is important to keep in mind that the refund process may take some time, depending on your payment provider's policies. We will make every effort to process your refund as quickly as possible.

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact our customer support team at support@tn-sd.com . They are available to assist you and provide any additional information you may need.

Thank you for choosing Tennessee Stone and Design. We appreciate your business and strive to ensure your satisfaction with every purchase.